Too many companies are stuck with bloated processes, misaligned stakeholders, and endless execution churn. They’re managing chaos instead of scaling clarity.

I step in as a Fractional Head of Programs & Technical Delivery leader to design clarity out of chaos, building the right systems, workflows, and structures for your stage.

Then I don’t stop at strategy - I execute alongside your team until delivery accelerates and quality improves.

• Earn stakeholder trust in days, not months. At Cruise, Directors and VPs were praising my impact to leadership within the first week. At a high-profile dental support organization, cross-functional teams expressed open relief at my arrival, because clarity and forward momentum finally felt possible.

• Turn crisis into confidence. At professional services agency specializing in mobile and embedded applications, I helped resolve a ship-blocking issue for Trimble Navigation that was delaying their marketing launch; by the end, their PM literally told me in front of my execs, “Natalie, if you ever need a job, call me. We’ll hire you anytime.”

• Create long-term strategic value. My stakeholders don’t just say “we’re ahead,” they say, “This strategy makes sense, builds trust, and wins customer loyalty that drives more business.” At Microsoft, when I left after several years working on Windows Embedded, a Group PM stopped me in the hall to say, “If you ever come back, I’d love to hire you on my team.”

• Audit your current delivery & ops.

• Design systems that fit your company (not a cookie-cutter playbook).

• Execute to prove it works.

• Leave you with a scalable foundation and repeatable solution.

I’ve worn many hats in the software industry - QA lead, Technical Program Manager, Software Developer and Engineering Manager. That journey gives me a 360° view of how products actually get built, tested, and shipped. Over the past 17+ years, I’ve led large-scale mobile & embedded implementations, web platform rebuilds, accessibility initiatives, and high-stakes product launches, always with the same throughline: I win stakeholder trust fast, I turn chaos into momentum, and I leave organizations stronger than I found them.

Time and again, I’ve been the person execs and teams are relieved to see walk through the door, because I bring clarity, align priorities, and stabilize delivery in even the most chaotic environments.

My leadership style is grounded in openness and trust. I don’t show up with all the answers - I show up ready to listen, to ask the right questions, and to make sure everyone has a voice in shaping the path forward. That willingness to listen first has sharpened my instincts and given me the ability to navigate tough situations with calm and empathy. I’m collaborative by nature, transparent by default, and direct when it counts. Teams know where they stand with me, leaders know they’ll get the unvarnished truth, and together we move faster without burning out.