Too many companies are stuck with bloated processes, misaligned stakeholders, and endless execution churn. They’re managing chaos instead of scaling clarity.

I step in as a Fractional Head of Programs & Technical Delivery leader to design clarity out of chaos, building the right systems, workflows, and structures for your stage.

Then I don’t stop at strategy - I execute alongside your team until delivery accelerates and quality improves.

• Earn stakeholder trust in days, not months. At Cruise, Directors and VPs were praising my impact to leadership within the first week. At a high-profile dental support organization, cross-functional teams expressed open relief at my arrival, because clarity and forward momentum finally felt possible.

• Turn crisis into confidence. While working at a professional services agency specializing in mobile and embedded applications, I unblocked a critical client issue that had been delaying their marketing launch. Their PM, standing with my executives, turned to me and said, “Natalie, if you ever need a job, call me. We’ll hire you anytime.”

• Create long-term strategic value. My stakeholders consistently note that my strategies deliver results, strengthen trust, and create customer loyalty that drives growth. As I was leaving Microsoft after several years on Windows Embedded, a Group PM told me, “If you ever come back, I’d love to hire you on my team.”

• Audit your current delivery & ops.

• Design systems that fit your company (not a cookie-cutter playbook).

• Execute to prove it works.

• Leave you with a scalable foundation and repeatable solution.

I’ve worn many hats in the software industry - QA lead, Technical Program Manager, Software Developer and Engineering Manager. That journey gives me a 360° view of how products actually get built, tested, and shipped. Over the past 17+ years, I’ve led large-scale mobile & embedded implementations, web platform rebuilds, accessibility initiatives, and high-stakes product launches, always with the same throughline: I win stakeholder trust fast, I turn chaos into momentum, and I leave organizations stronger than I found them.

Time and again, I’ve been the person execs and teams are relieved to see walk through the door, because I bring clarity, align priorities, and stabilize delivery in even the most chaotic environments.

My leadership style is grounded in openness and trust. I don’t show up with all the answers. I show up ready to listen, to ask the right questions, and to make sure everyone has a voice in shaping the path forward. That willingness to listen first has sharpened my instincts and given me the ability to navigate tough situations with calm and empathy. I’m collaborative by nature, transparent by default, and direct when it counts. Teams know where they stand with me, leaders know they’ll get the unvarnished truth, and together we move faster without burning out.